Tru By Hilton Albany Crossgates Mall Location
1651 Western Avenue, Albany, United StatesGuest reviews
Guest reviews are submitted by our customers after their stay at Tru By Hilton Albany Crossgates Mall
Jim
2021-09-04
We were in Albany for 1 day, had such great stay, the hotel was fairly clean with unbeatable location close to mall for walking.
Harry
2022-02-28
Hip new and clean hotel, affable staff. Very impressed with queen room. Having a hair dryer and fresh towels was a bonus.
Les
2022-05-04
It was fairly clean inside. My favourite property in Albany.
Paul
2022-06-04
The hotel is clean, I liked its great staff and location.
Timothy
2021-08-28
By and large, it was decent place for sightseeing in Albany, had much fun. People were pleasant - staff and other guests. Location: the hotel was very close to Crossgates Mall. Variety of goodies for breakfast. Booked it for 1 day and had a really great experience.
Stephanie
2022-08-04
Well, it was a perfectly pleasant stay at a clean new hotel. I liked the room, the bed was comfortable. I had a microwave and coffeemaker.
Calvin
2022-03-25
It was a quiet place. I loved the great view. Facilities where new too. Great experience there.
Andrew
2021-08-30
The venue was clean, offered pleasant location and people. Proximity to the airport, just 0.5 km.
John
2021-09-25
It's nice comfy base for visiting some must see attractions in Albany.
John
2022-01-28
Fabulous base for discovering Albany. Location really close to Crossgates Mall. Restaurant was within walking distance of the hotel.
Travis
2021-08-23
immaculate room at good prices. neat hotel in strategic location in albany. romantic view, a tiny balcony, very comfy bed, too. the beach was amazing.
Chris
2020-09-25
We would come here again, if we come to Albany.
William
2021-11-27
I loved every detail about my pleasant enough stay here during 2 nights. It was nice having an iron, an electronic key card and a writing desk...
Jesse
2021-06-23
I greatly enjoyed this hotel, it was clean and impressive. Excellent view of river. The staff did all they can for a memorable stay. The beach was wonderful and within walking distance of the property. Great value, helpful service offered.
Facilities were modern, nonetheless internet was terrible.
Paul
2021-01-27
Great place for exploring Albany. They made my stay excellent! The bed was comfy and it was great having an iron, an electronic key card and a work desk. And it was spotless.
Pete
2020-01-16
Perfect for city trip. The hotel is placed just 1 mile from Rensselaer Lake. Pool.
Lou
2020-08-24
We liked this hotel. El Charro Mexican Grill is a short walk to the venue. Even the Albany International airport was not so far. 3-star hotel in Albany...
Chuck
2019-09-24
room was modern when upgraded. amazing base for a city trip in albany! via fresca was 10 mins walk away.
8.6 
Review score
Based on 521 reviews
Main Features
Tru By Hilton Albany Crossgates Mall Amenities
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General
No smoking on site - Wi-Fi
- Parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Allergy-free rooms
- Lift
- Vending machines
- Smoke detectors
- Toilet for disabled
- Bathroom for disabled
- Fire extinguishers
- Key card access
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Dining
Snack bar - Bar/ Lounge area
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Leisure & Sports
Indoor swimming pool - Leisure/ TV room
- Fitness centre
- Billiard tables
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Tru By Hilton Albany Crossgates Mall Guest Services
Housekeeping - Shops/Commercial services
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
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Room Amenities
Air conditioning - Heating
- Ironing facilities
- Free toiletries
- AM/FM alarm clock
- Cots
- Board games
- Curtains
